PAYMENTS: any online order may be subject to a telephone follow-up by one of our representatives. The payment methods accepted via Stripe are:
Credit card or bank account via Paypal;
ORDER CANCELLATION:
BULK MATERIALS: an order for BULK materials can be canceled free of charge within 24 hours of delivery;
DELIVERY: Pépinière Jasmin Ltée is committed to delivering orders on time. Please notify us QUICKLY by email or phone of any irregularities.
PRINTING MISTAKES AND ERRORS: Pépinière Jasmin Ltée makes every effort to maintain its site with the greatest possible accuracy. However, there may be errors and / or typos. Consequently, we reserve the right to refuse, correct or cancel an order for goods the price of which has been incorrectly displayed.
A CUSTOMER WHO PLACES AN ORDER ONLINE THROUGH THIS SITE IS DEEMED TO HAVE READ, UNDERSTOOD AND ACCEPTED THE ABOVE-MENTIONED CONDITIONS OF SALE.
PRIVACY POLICY
Anyone wishing to place an order online must create a customer profile. A user name as well as a password are thus generated and used for all online transactions. Pépinière Jasmin Ltée ensures the confidentiality of all information provided online and undertakes not to disclose the information thus obtained.
Faced with the development of new communication tools, it is necessary to pay particular attention to the protection of privacy. This is why we are committed to respecting the confidentiality of the personal information we collect.
By browsing our website, you acknowledge having read and understood this policy and consent to your data and personal information being processed in accordance with it, where applicable.
Collection of information
The personal information we collect is collected through forms and through the interactivity established between you and our website. We also use, as indicated in the following section, cookies and/or log files to gather visitor information.
Forms and interactivity:
Your personal information is collected via forms, namely:
- Information and Order Form
- Contact form
We use the information thus collected for the following purposes:
- Orders
- Informations / promotionnal offers
- Statistics
- Google Adds
- Contact
Your information is also collected through the interactivity that may be established between you and our website, as follows:
- Correspondance
We use the information thus collected for the following purposes:
- Statistics
- Contact
Right of opposition
We are committed to offering you the right to object and withdraw your personal information. The right to object is understood as the possibility offered to Internet users to refuse that their personal information be used for certain purposes mentioned during collection.
The right of withdrawal is understood as the possibility offered to Internet users to request that their personal information no longer appear, for example, in a mailing list.
To exercise these rights, you can contact us:
The exercise of this right will be:
confidentialite@jardinjasmin.com
Permission to access
We undertake to recognize a right of access and rectification to data subjects wishing to consult, modify or even delete information concerning them.
The exercise of this right will be:
confidentialite@jardinjasmin.com
Security
The personal information we collect is stored in a secure environment. People working for us are required to respect the confidentiality of your information.
To ensure the security of your personal information, we use the following measures:
- SSL protocol
- Access management – authorized person
- Access management – data subject
- Network monitoring software
- Computer backup
- Login password
- Firewall
We are committed to maintaining a high degree of confidentiality by integrating the latest technological innovations to ensure the confidentiality of your transactions. However, as no mechanism offers maximum security, some risk is always present when using the Internet to transmit personal information.
